Administration Manager

Administration Manager

Bourne House Nursing Home, KT6 6QR

Hours per week: 40

Are you an experienced administrator looking for a rewarding opportunity in a care home setting? We are seeking a dynamic Administration Manager to join our team.

The Role

As the Administration Manager, you will deal with all aspects of financial and administrative tasks for the home, including payroll, resident admissions and discharges, recruitment, and various HR duties. You must enjoy working with people, as you will often be the first point of contact for staff, visitors, and internal support colleagues. We expect you to be friendly, professional, and efficient.

In addition to providing exceptional administrative support to the home manager, you will collaborate to ensure the home operates smoothly. You will benefit from excellent support from your colleagues and receive quality training to advance your career.

Only applications with the right to work in the UK may apply. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

Human resources:

• Help make sure that our team get paid accurately and on time
• Create and maintain staff and resident files and complete checks and references
• Help make sure that the staff training matrix is maintained. You’ll record and monitor annual leave, sickness, trackers etc

Residents:

• Process pre-admission, admission, and discharge documents etc
• Follow up and monitor any enquiries for potential new residents

Finance:

• Prepare contracts and invoices for new residents, plus process fees
• Process cash and cheques promptly
• Prepare a weekly list of outstanding monies
• Make sure that our orders from suppliers are received and correct
• Support the centralised sales, purchase ledger, finance, and payroll input systems
• Manage each resident’s personal float and our petty cash
• Process invoices and enter them into a ledger
• Prepare banking for resident’s fees, lunch money, cheque exchanges etc
• Carry out monthly cheque, banking, and cash book analysis
• Carry out any other financial tasks needed to support our Home
• You’ll be the first point of contact for residents and visitors, so you’ll offer friendly, welcoming, and professional support
• Ensure our computer systems are maintained via Microsoft Office
• Support meetings, making sure they run smoothly, and those minutes are kept
• Deal with any queries efficiently
• Develop and maintain good filing systems
• Deal with mail, scanning, stationery, photocopying and any other office tasks
• Assist with producing reports and statistics
• Answer and follow up on enquiries about our Home
• Make sure that regular returns are completed on time
• Book medical appointments
• Liaise with relatives
• Keep accurate records

About Us

Bourne House Nursing Home is part of the Future Care Group – a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care. Our mission is to enable people to have an independent future supported by individuals who live and breathe our core values.

We are looking for someone who shares our values and our vision. A caring heart and "Can do" attitude who has a creative flair, embraces challenges and finds solutions.

Rewards and Benefits:

• Employee Benefit Package – great savings, discounts, and rewards, including discounts at major supermarkets, High Street Stores, Cinemas and many more.
• Mental health support via our Employee Assistance Programme - a free and totally confidential health & wellbeing resource, offering a personalised programme that suits YOU
• Employee Recognition Awards – celebrating our loyal employees everyday
• Refer a friend bonus
• Free DBS
• Free onsite parking
• Full training and Induction programme for all staff
• Fully funded apprenticeship programme available with opportunity to develop your career
• Free hot meal on shift

Job Requirements

As an Administration Manager, you must have a sound educational background with good written and verbal English skills, you must be empathetic with older people and be a team player. You will also have:

• A confident telephone manner and an ability to promote the Home
• At least one year’s experience in a similar role
• Able to multitask, work well under pressure and be able to use your own initiative
• Excellent organisational and numeracy skills
• Experience and be proficient in IT/MS Office (including Excel, Word and Outlook)